Knowledge Management Consultant, Office of Director, PG-Health, NYHQ, remote. Req

Position: Knowledge Management Consultant, Office of Director, PG-Health, NYHQ, remote. Req# 589089
Location: New York

Knowledge Management Consultant, Office of Director, PG-Health, NYHQ, Remote

Requirements:
Req# 589089. Duration: 15 January 2026 – 31 December 2026. Home/Office Basis:
Remote.

About UNICEF

UNICEF is the world's leading children’s rights organization working in 190 countries to promote survival, protection, and development for children. For 70 years, UNICEF has worked on the ground, delivering vaccines, health and nutrition programmes, quality basic education, and protection from violence, exploitation, and AIDS. Funded by voluntary contributions, UNICEF employs over 12,000 staff worldwide.

Purpose of the Assignment

Support the Health Programme Team in developing and implementing a Knowledge Management strategy aligned with the 2026–2030 Strategic Plan to strengthen UNICEF health workforce knowledge across Centers of Excellence and country offices.

Scope of Work & Responsibilities

• Implement and manage the corporate Document Management System.
• Configure and maintain SharePoint communication and collaboration sites.
• Build and maintain a central knowledge base for technical papers, research, evaluations, and publications.
• Develop an e‑learning resource database.
• Lead Yammer as an internal knowledge‑sharing platform.
• Produce periodic health programme newsletters.
• Provide quarterly updates to DGCA on changes to Health content on unicef.org.
• Support development and management of external communication portals including Knowledge@UNICEF.
• Coordinate health reporting for the 2021–2025 Strategic Plan.
• Facilitate knowledge transfer from HQ Health to the new CoE structure.
• Supervised by the Senior Advisor in the Office of the Director, PG‑Health.

Key Deliverables (with Timeline)

• Health Knowledge Management Strategy – draft by 16 Jan 2026, final presentation by 28 Feb 2026.
• External Health Newsletters – 6 newsletters published by 28 Feb 2026.
• Internal Health Newsletters – 5 newsletters by 31 Mar 2026.
• Health KM KPIs – 4 KPIs published by 30 Apr 2026.
• Health SharePoint pages and databases: 12 maintenance reports completed by 31 Dec 2026.
• unicef.org Health Programme pages – at least one annual and four ad‑hoc updates by 31 Dec 2026.
• Knowledge@UNICEF platform – 5 products published once platform launched by 31 Dec 2026.
• Internal workshops and troubleshooting: 2 workshops and 10 requests completed by 31 Mar 2026.
• SharePoint space for GARR and RAM inputs – organized by 31 May 2026.
• Documentation of major Health events – summaries of 4 events by 31 Dec 2026.
• Reorganisation of Health Office of Director SharePoint spaces – updates by 28 Feb 2026.

Qualifications

• Education:
  
  Communications, journalism, social sciences, public health, international development or related degree.
• Min. two years of experience in knowledge management, including use of KM platforms and development of KM guidelines.
• Strong written and oral communication skills with a track record in writing/e‑editing for knowledge platforms.
• Experience with UNICEF’s internal applications (Drupal, SharePoint) is an asset.
• Digital literacy – familiarity with Power BI, Microsoft 365, Yammer, Teams, and other KM resources.
• Knowledge of an official UN language (Arabic, Chinese, French, Russian, Spanish) or local language is an asset.
• Excellent interpersonal skills and experience in multicultural settings.
• Commitment to UNICEF’s mission and core values.

Requirements and Application Process

• Complete a profile in UNICEF’s e‑Recruitment system.
• Upload copies of academic credentials.
• Submit a cost proposal detailing: costs per deliverable, travel, subsistence allowance, visas, insurance, and living costs.
• Indicate availability and cover any potential travel costs.

U.S. Visa Information

Non‑U.S. Citizens, G4 Visa and Green Card holders must convert to G4 status. Household members may require an Employment Authorization Card (EAD).

Equal Opportunity Statement

UNICEF offers reasonable accommodation for consultants with disabilities and follows a zero‑tolerance policy on sexual exploitation, abuse, and discrimination. All selected candidates will undergo rigorous reference and background checks.

Contact and Application

Only shortlisted candidates will be contacted. The position is remote; no travel expected for the duration of the consultancy.

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