Quality Control Specialist

Location

New Albany, Ohio

Full time

On-site

QUALITY

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results.

By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit and . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit .

Hims & Hers is seeking an experienced Quality Control Specialist to join our Quality Unit located in Albany, Ohio or Mesa, Arizona. The position of Quality Specialist will focus on driving continuous improvement efforts that benefit and delight the Hims customer. We are looking for a highly motivated individual to help support and report to the Quality Control Manager. The Quality Specialist role is responsible for the inspecting and/or testing of product(s) before, during and after manufacturing process(es) to ensure products align with company and regulatory standards, as well as other processes necessary to quality operations.

The position performs and leads activities on the floor in support of dispositioning product and/or raw materials while ensuring compliance with Quality Assurance (QA) policies and procedures, USP, SOPs, and where applicable cGMP. Assist with relevant environmental monitoring programs.

You Will:

• Perform in process and post production quality checks, including testing, assessing products in the compounding suites (“shop floor”) to ensure product acceptability.

• Perform line clearance, where applicable.

• Perform AQLs during the visual inspection process

• Provide reports and trending data to QA management

• Support departments in reporting, handling and escalation of investigations

• Support external manufacturer non-conformance investigations to improve Quality processes.

• Manage product retain samples.

• Support change control system to provide improvement solutions

• Support quality processes in the pharmacy – including inspections, pH meters and scale checks, non-conformance/deviation/complaint investigations, implement corrective action activities, training activities, etc.

• Document & review of records: SOP generation, batch record review, COA acceptance, USP monographs, etc.

• Recommend training needs, provide reports to QC Manager and Lead Pharmacist to ensure compliance with quality standards

• Assist with incoming raw material inspections, as needed per the guidelines for collection, testing, and reporting quality data.

• Assist with drafting SOPs and protocols to follow internal global policies, USP and other applicable regulatory guidelines

• Ensures compliance with USP 795, USP 797, USP 800 and cGMP cleaning standards

• Assist in audit activities with all appropriate third party audits & internal audits as required to ensure compliance.

• Assist with the management of samples to be tested with contract laboratories.

You Have:

• B.S. in chemistry, microbiology, biology, quality management, engineering, or related discipline

• 2+ years experience in the area of quality assurance/control, process/quality engineering, and/or product formulation

• A Pharmacy Technician license or willingness to obtain one within the first six months of employment (we cover costs and will help you obtain your trainee hours).

• Experience with in a 503b outsourcing facility or experience in cGMP or regulated environment with knowledge of FDA 21
  
  CFR 210 and 211, a plus

• Aseptic processing experience and knowledge of ISO 14644

• Working knowledge of USP-NF standards 795, 797, 800 including monographs

• Ability to manage multiple tasks simultaneously, with strong time management and organizational skills.

• Excellent interpersonal skills,…