Field Service Representative; Remote
Boxborough, Middlesex County, Massachusetts, 01719, USA
Listed on 2025-11-27
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Quality Assurance - QA/QC
Quality Engineering, Quality Control / Manager -
Engineering
Quality Engineering
Location: Boxborough
Field Service Representative (Remote)
TÜV Rheinland North America
Pay RangeBase: $60,000 - $65,000 per year (actual pay based on skills and experience)
SummaryEnsure and maintain the safety and conformity of products manufactured by clients through regular audits of the factory process. Establish and maintain positive relations with client companies.
Principal Duties and Responsibilities- Schedule and perform factory audits to ensure client manufacturing processes and procedures are in compliance with applicable product safety standards. Ensure timely completion and thoroughness of factory audits.
- Inspect and/or test mechanical and electrical assemblies, component parts and records for conformity to established specifications, processes and industry standards.
- Inform client management through verbal and written communication of compliance issues, while identifying, finding and observing potential corrective actions. Respond to questions from factory regarding any or all of the various standards.
- Promote awareness of regulatory requirements throughout client organization.
- Review results of factory audits to improve readiness of factory for future audits. Maintain database and follow internal procedures ensuring completion and proper filing of inspection reports and files.
- Work closely with client to reinforce adherence to comply with standard operating procedures.
- Perform other duties as assigned.
- Knowledge of manufacturing process.
- Ability to stay current and apprised of changing legislation, guidelines and customer practices.
- Ability to communicate with client’s highly specialized engineers, scientists and marketing employees.
- Must be highly organized and able to work independently.
- Ability to travel. Valid driver’s license required.
- Associate’s Degree in a Technical Discipline or equivalent education and/or experience.
- Two years related work experience.
- Computer literacy required including Microsoft Office applications.
- Office and manufacturing facility environments.
- Ability to lift up to 25 pounds.
- Work may include walking and standing for long periods of time, and climbing ladders.
- Personal Computer
- Travel Required to customer facilities.
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law.
TUV Rheinland North America is proud to be an Equal Employment Opportunity/Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.
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