Senior Field Quality Engineer; Remote

Quality Product Testing Manager (Remote)

Join to apply for the Quality Product Testing Manager (Remote) role at Vertiv.

• Gain deep understanding of data that impact service and product quality
• Lead cross-functional team(s) in the resolution of key quality issues and inquiries based on data
• Initiate and drive Continuous Quality Improvement of processes within respective areas, and support Vertiv Operating System rollout with the ability to measure progress with data
• Best practice sharing across region
• Manage Process Risk Analysis / RCCM
• Responsible for the implementation / deployment and sustainment of Quality System
• Maintain documents of the Quality Management System:
  Trip reports, audits and inspections
• Periodically coordinate the Quality Management System reviews, and report to regional leadership on the system situation and operation
• Perform Internal audits within respective areas and report progress
• Act as contact for external certification bodies and represent for applicable ISO related audits
• Product and Service Quality:
  Deploy, train and audit quality policies, standards, and procedures for manufacturing locations, subcontracting (3rd party), and service activities; collaborate on improvement initiatives
• Work with business leads to drive corrective actions for Service and Manufacturing related issues
• Customer Quality:
  Customer claims management coordination; coordinate customer audits and manage improvement actions; conduct contract reviews for customer contract documentation
• Supplier Quality:
  Support regional and global supplier quality teams and supply chain with strategic quality support; manage supplier claims; implement and maintain common supplier quality documentation with key suppliers
• Reporting:
  Provide weekly reporting for relevant Quality KPIs, field/service quality and product issues
• Others:
  Develop and maintain effective communication within the business; perform other duties and oversee special projects as assigned by management
• Follow procedures, rules and principles of Quality Management System; respect trade compliance; follow health, safety and living environment protection rules; report accidents and emergencies where applicable

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. Our Core Principles:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. Our Strategic Priorities:
Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength. Our Behaviors include Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Development. Vertiv is an Equal Opportunity/Affirmative Action employer. Details about work authorization and location requirements are provided in the full listing.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Quality Assurance
• Industries:
  Appliances, Electrical, and Electronics Manufacturing

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