Customer Experience Specialist

Customer Experience Specialist - Remote Position

Join to apply for the Customer Experience Specialist - Remote Position role at Berry Global, Inc.

Accelerate the possible by joining a winning team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods.

We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Responsibilities

• Able to perform all activities at Customer Experience Specialist I level
• Manage top tier level accounts
• Pro-actively engage customers to better understand account needs and challenges
• Participates with departmental and cross functional teams and projects
• Perform other related duties as assigned

Qualifications

• Ability to make fact-based decisions and understand the impact on our customers and business
• Demonstrates professional verbal and written skills in fast-paced environment
• Ability to perform independently with minimal supervision
• Ability to multi-task, prioritize and manage time effectively
• Fluent in all required databases, programs, portals, and operating systems necessary for internal and external support
• College degree or equivalent work experience required (approximately 2+ years)

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights:
Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call  and let us know the nature of your request and your contact information.

Seniority level
:
Entry level

Employment type
:
Full-time

Job function
:
Other

Industries
:
Plastics Manufacturing

Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands.

Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.