Senior Quality Analyst, of Warcraft | Irvine, CA

Team Name: Quality Assurance

Requisition : R026562

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA)
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and Star Craft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on aquest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision.

The Senior Quality Analyst is a highly skilled software development professional who operates with minimal daily direction. They are proficient in advanced testing methodologies, often take on a team leadership role on projects, and serve as a knowledgeable resource. The Senior Quality Analyst is responsible for analyzing the quality of the development process and driving a culture of continuous improvement within the team.

With a comprehensive understanding of various test methodologies, they are adept at creatively resolving a wide range of issues. This role actively participates in product development meetings and collaborates with stakeholders to achieve product quality objectives by strategically selecting test methods. Additionally, the Senior Quality Analyst plays a crucial role in training and mentoring Associate and Mid-level Quality Analysts, contributing significantly to the overall growth and success of the QA team.

This responsibility includes developing training materials and leading workshops to facilitate learning and development.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

• Utilize advanced testing methods, including manual and automated Grey-box approaches, to deliver test design, execution, maintenance, and closure results. Document and maintain detailed records of test cases, results, and issues discovered during testing.
• Analyze and monitor software development processes throughout the software development life cycle (SDLC) to ensure quality, meet requirements, and manage risks.
• Responsible for planning, developing, reviewing and distributing test execution requests to global QA partners.
• Design and implement custom test scenarios using established development toolsets.
• Develop test plans with a strategic selection of methodologies, including data validation, regression testing, integration testing, and performance/load testing.
• Collaborate closely with cross-functional teams, including developers, to understand and formulate effective testing requirements.
• Adhere to department Service Level Agreements (SLAs) within project management (e.g., JIRA) and test-related tools (e.g., Test Rail). Ensure deployment stability across all environments. Perform technical testing, which includes performance-related testing, game engine testing, in-game rendering (IGR) testing, special assignments, and testing new technologies.
• Develop innovative exploratory testing methods that challenge the intended design of products.
• Support the development of knowledge and skills in others through training, mentoring, and constructive feedback.
• Advocate for the user experience through the delivery of qualitative reporting.
• Performs other duties as assigned.

Experience

• Minimum 3 years of experience in a similar role.
• Experience with game engines, Jira, content and asset editors, and shared technologies.
• Experience in writing, executing, and monitoring test suites using a variety of technologies.
• Experience working with a global test team structure preferred.
• Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.

• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.
• Thorough understanding of Software Development Life Cycle…