Senior Quality Assurance Analyst

Senior Quality Assurance Analyst – Permanent - £55,000 - £62,000

Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.

Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.

Our guaranteed independence means we’re free to:

• Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact

• Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning

• Think long-term – experimenting, taking risks, and investing in new ideas

Our team ensures the integrity and reliability of our business systems, working closely with various departments to successfully implement and maintain high standards. We are ambitious, collaborative, and committed to continuous improvement, making a tangible impact on the quality of our software applications.

• Proficient in manual and regression testing for enterprise level complex systems, integrated systems from an end-to-end perspective, adept at identifying risks and ensuring high-quality releases.
• Enthusiastic about system integration, leveraging deep domain knowledge to foresee and address challenges.
• Confident in designing robust test cases and driving defect management, ensuring clear documentation, effective prioritization, and collaborative resolution with teams and vendors.
• Represent Quality Assurance in Agile ceremonies, contributing meaningfully to planning, standups, reviews, retrospectives, and project meetings.
• Passionate about quality process improvements, suggesting enhancements and championing best practices for continuous improvement.
• Experienced with API, performance, and database testing, data migration using Excel and basic Python; open to growing automation skills.
• Comfortable in leveraging GenAI tools to streamline Quality Assurance activities, improve efficiency, and boost team productivity.
• A reliable teammate with strong communication skills, fostering knowledge sharing, adaptability, and an inclusive, respectful team culture.

As a Senior Quality Assurance Analyst, you will play a vital role in determining and maintaining the highest standards of performance and functionality.

Your key responsibilities will include:

• Delivers reliable, high-quality releases by thoroughly testing complex features and integrations.
• Supports team growth by sharing knowledge, mentoring others, and helping teammates overcome challenges.
• Improves test coverage and reduces risk by exploring requirements deeply and identifying potential issues early.
• Builds strong cross team relationships through open, respectful, and collaborative communication.
• Strengthens product stability with skilled manual testing and consistent quality practices.
• Contributes to long-term efficiency by running automation tests and steadily developing automation skills.
• Creates a welcoming, inclusive team environment by helping with hiring, onboarding, and knowledge sharing.
• Enhances Quality Assurance and Agile practices by offering ideas, refining processes, and ensuring all voices are heard.

• 25 days annual leave (plus bank holidays) with 2 additional floating personal days.
• Hybrid working up to 2 days per week in office and a home working allowance.
• Life assurance, income protection, and travel insurance.
• Private medical cover and access to the company doctor.
• Tuition scheme and support for pursuing professional qualifications, including access to Sage books and journals.
• Variety of snacks and beverages available in the office.
• Healthy lifestyle reimbursement and…