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Remote QA Analyst – Complaints & Process Improvement

Remote / Online - Candidates ideally in
Worcester, Worcestershire, WR1, England, UK
Listing for: Sanctuary Group
Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, IT QA Tester / Automation, Quality Technician/ Inspector, Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A not-for-profit housing association is looking for a Quality Assurance Analyst based in Worcester, offering a blend of home and office working. The role involves conducting quality checks on complaints handling, providing structured feedback to enhance service standards, and partnering with stakeholders to align quality with organizational goals. Ideal candidates should possess strong analytical skills and prior experience in quality assurance, along with coaching abilities.

The position comes with extensive benefits and a commitment to diversity and inclusion.
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