Quality Improvement and Regulation Manager

Quality Improvement and Regulation Manager

Location: Durham & Newcastle areas

Country: United Kingdom

Job Type: Permanent

Salary: £45,000 salary plus car allowance & 10% bonus

We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare.

Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business.

The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post.

The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays.

This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business.

Responsibilities will include
:

• Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values
• Monitor and review data to inform risk-based responses
• Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters
• Provide constructive feedback on quality improvement review findings to drive continuous quality improvement
• Writing reports and action plans to drive quality improvement
• Attend regional meetings to share updates, common themes, and best practices
• Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances
• Involvement on key quality improvement projects
• Draft, review and refresh relevant policies and key guidance as required
• Complete audits and support visits in line with our schedule – typically visiting 3 services per fortnight, or 6 per month

The skills, experience and qualities we are looking for include:

• Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks
• Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies
• Ability to review evidence, assess against required standards and possess excellent analytical skills
• Confident and enthusiastic about regulation and quality improvement
• Good communication skills, both written and verbal
• Positive and solution focused attitude
• Experience of coaching and mentoring
• Ability to motivate others and drive change and improvement
• Resilient and flexible
• Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail