Quality Assurance Technician

Responsibilities

• Manage quality across NPD, production, warehouse, and stock
• Conduct laboratory testing, failure analysis, and benchmarking
• Investigate customer complaints and product returns
• Perform incoming, outgoing, and intervention inspections
• Support supplier failure analysis and continuous improvement actions
• Oversee production quality, packaging, and rework activities
• Support Technical Helpline with high priority investigations
• Maintain and support the Quality Management System (QMS), including audits
• Manage lab equipment, calibration, and 5S standards

• Hands on quality experience in an electronics environment
• Knowledge of electronics testing and IPC standards
• Strong problem solving, analytical, and reporting skills
• Ability to work independently and collaborate effectively
• High attention to detail
• Desirable: ISO 9001 experience, root cause analysis, DFMEA/PFMEA, SAP knowledge, soldering experience, driving Licence

• Competitive Salary: from £30,000+ depending on experience
• Pension Scheme:
  Employer 3% and employee 5% after 3 months’ service.
• Holidays: 25 days’ paid holiday each year, increasing to 26 after 6 years. Plus an extra 1 day holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
• Life assurance.
• Company enhanced Sick Pay.
• Colleague Discounts on RING Products.
• Health Care Scheme:
  Paid for by the Company with simple health after 3 months’ service.
• Employee Assistance Programme (EAP)
• Discounts and Eyecare Vouchers.
• Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
• Company enhanced maternity, adoption and paternity pay.
• Employee Recognition:
  Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, eg on Employee Appreciation Day.
• Learning and Development:
  We invest in our people’s development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM’s E-learning portal and the newly launched ams-OSRAM University which can also be accessed via Linked In.
• Free On-Site Parking.
• Working Arrangements:
  For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.

Contact Details

Johanna Sieber