Quality Assurance Technician

Key Responsibilities

• Verify all products arriving at the back door are from approved vendors and meet expected specifications; use risk‑assessed sampling to confirm quality, manage rejections, and liaise with the technologist and internal teams on any issues.
• Ensure products are delivered at the correct temperature; record temperature control during transit.
• Maintain hygiene standards in storage areas; carry out environmental monitoring using ATP and traditional swabs as per schedule.
• Perform delivery checks, inspect products against specification, and complete all required documentation accurately; record any quality concerns and submit to the Food Technologist for supplier follow‑up.
• Assist with return‑to‑vendor processes, logging quality issues where required.
• Support the Food Safety team in closing out actions from pest control, audits, and floor walks, and carry out regular checks of kitchen and restaurant fridges/freezers to ensure shelf‑life compliance.

• Strong time‑management skills and the ability to multitask; efficiently handle multiple responsibilities while maintaining meticulous attention to detail in paperwork and stock management.
• Flexibility and readiness to adapt to changing priorities, responding effectively to dynamic situations.
• Strong commitment to the company values and work ethics, able to perform duties with minimal supervision, demonstrating independence and reliability.
• Food Hygiene Level2 training – essential for ensuring food safety standards (preferred but not essential).
• PC literacy – proficiency in Word and Excel.
• Excellent customer‑service focus and communication skills, both interpersonal and professional.

37.5 hours per week, over 5 days within a 7‑day period; shifts starting between 6:00am and 8:00am and ending between 2:00pm and 4:00pm.

This role may be fully on‑site or a mix of on‑site and home working. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on‑site, depending on business needs.

Permanent