Quality Engineer

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

As Quality Engineer, you will evaluate the quality assurance of processes and products and recommend revisions of indicated processes and relevant specifications. This is a site-based role; however home working can be allowed under certain circumstances – to be established with the Senior Quality Engineer.

Your duties will include being a part of a cross-functional team that reviews efficacy of systems and procedures to ensure that they meet technical standards, creating documentation on quality and liaising between the process engineering, production teams and the customers to uncover quality-related issues.

Your role will also be responsible to evaluate data and ascertain trends from customer complaints, internal non-conformances and internal audit findings in order to identify areas for improvement, putting in robust (Poke-Yoke) corrective actions.

• Demonstrate strong safety principles, in accordance with HSE requirements
• Monitoring the entire production process, in your area of responsibility, and performing regular “vertical audits” to identify potential problems and malfunctions in the early stages
• Support production by regularly liaising with the process engineer, supervisor, team leaders and operatives for the assigned production area (either Resin, Hot Melt or UD/FC) to improve the quality of products for enhancing customer satisfaction
• Lead customer complaints, internal Non conformances and SCARs
• Perform customer specification review and originating supplier purchasing specifications
• Identify and support continual improvement opportunities especially in the assigned production area (either Hot Melt, Resin or UD/FC)
• Support the NPI and management of change process across all site functions where indicated by the Senior QE and especially in your area of responsibility
• Support the contract / specification review process when indicated
• Support the site during customer visits, customer audits and external certification visits
• Perform on time audit activities as scheduled and as “Lead Auditor” support other auditors as needed
• Support QM & Senior QE by liaising with various areas of the business to ensure quality system knowledge is utilised fully
• Provide mistake proof (Poke-Yoke) solutions to business processes and shop floor related problems via 3-5-8D investigations into internal audit findings, NCNs, customer complaints, & regular reviews of data and trends
• Record & present scrap data with fault codes
• Support APQP/PPAP activities as required especially in phase 3 and phase 4 of the relevant projects
• Carry out quality training where needed. This will include: quality alerts (you will need to understand at what level you will give the initial communication) so that this can be cascaded to all other relevant individuals (ensuring that this is signed for by all in your area and documented through the QMS)
• Working with the “Training Officer” and when necessary, notify the responsible Supervisor (in your area of responsibility) which Quality training is required (this can include Quality: modules, workshops, 1-point lessons, and alerts) ensuring all relevant training is captured with adequate sign-off
• Inspecting incoming raw materials as needed and when issues arise
• Support new item creation, bundling of purchasing specifications & management of change request
• Support in improving & creating QMS documentation & processes
• Support external, internal or third party audits

Degree level education

4-6 years working with quality assurance (AS9100 Aerospace and IATF 16949 Automotive QMS knowledge is essential). Excellent IT skills including working knowledge of or experience with SAP, Q Pulse & ETQ (Nonconforming management portal) would be ideal in this role. Solid understanding of: QMS systems and…