Quality Auditor

Quality Auditor – Connect Plus Services (M25 Project)

This role can be based at Leatherhead, South Mimms or Dartford, with hybrid working available. CPS is a joint venture between Balfour Beatty, AtkinsRéalis and Egis. We operate and maintain the M25 – the busiest motorway in Europe – delivering over £100m of annual investment alongside planned and reactive maintenance.

If you’re looking to build a career in highways, the M25 offers exposure and challenge unlike any other project.

• Support the delivery of the audit programme, undertaking internal audits, producing reports and tracking actions through to completion
• Carry out root cause analysis of non-conformances (NCRs) and support effective close‑out actions
• Identify areas of risk and support implementation of mitigation measures
• Enhance and maintain quality documentation, processes and procedures in line with standards
• Support and observe external audits, working with assurance providers and certification bodies
• Monitor the implementation of the Quality Plan across the business
• Provide input into tender reviews, ensuring quality standards are met
• Support continuous improvement initiatives across CPS
• Promote a culture of quality excellence, ensuring lessons learned are captured and shared

• Experience working in a quality, auditing or process improvement role within an environment operating to recognised standards (e.g. ISO 9001)
• Experience with in an infrastructure or highways environment (preferred)
• Working towards, or recently achieved, a Quality/ISO
  9001 qualification (or similar)
• Experience or exposure to internal auditing, with an internal auditor qualification (or working towards)
• Experience in audit reporting, root cause analysis and managing non-conformances
• Knowledge of quality standards and methodologies (ISO 9001, Lean, Six Sigma)
• A full UK driving licence

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Connect Plus Services (CPS) brings together the collective strength of our parent companies – Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole‑life requirement of thousands of assets across the network.

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit https://disabil

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all.