Test Analyst FTC; Posted £ Head-Office te

Join Superdrug Head Office - Make a Real Difference Every Day!

Location:

East Croydon Station.

Hours:

37.5 hours per week, 9:00am – 5:30pm. Hybrid working available with 2 days working from home and 3 days in office.

Salary:
Competitive.

Passionate about Beauty and Health? Join an innovative, trend‑setting retailer. Our vibrant Head Office near East Croydon Station is a fantastic environment filled with hundreds of brilliant personalities.

We put our customers and teams at the heart of everything we do. We aim to be the best in accessible health & beauty, loved for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, fun and hard work to deliver that Superdrug feeling.

The Systems Test Analyst supports test activities across the Superdrug R10 EPOS Transformation Programme, ensuring that systems and changes are delivered to a high standard of quality. Working closely with the Test Manager, Programme Manager, Business Analysts, technical teams and business stakeholders, the role designs, prepares, executes and captures evidence of test scenarios across the R10 solution.

The role focuses on hands‑on testing of store and integration processes across EPOS, pricing, promotions, payments, gift cards, finance and related systems. A key part of the role is validating complex promotions and supplier funding scenarios, including retrospective funding processes, to ensure accurate pricing, discounting and downstream financial outcomes.

• Analyse requirements, designs and acceptance criteria to support the creation of effective test scenarios and test scripts.
• Design and review test scenarios covering core R10 business and store processes.
• Ensure traceability between requirements, test cases, execution results and supporting evidence.
• Support preparation of test packs for System Integration Testing and User Acceptance Testing.
• Work with Business Analysts and SMEs to confirm expected outcomes for complex business scenarios.

• Execute test cases across System Integration Testing and support User Acceptance Testing where required.
• Validate end‑to‑end retail journeys including sales, returns and exchanges; pricing and price changes; promotions and discounts; supplier‑funded promotions and retros; gift cards, vouchers and coupons; payments and refunds; store colleague operational processes.
• Record test results accurately and provide appropriate evidence to support pass/fail outcomes.
• Re‑test fixes and support regression testing where required.
• Highlight blockers, environment issues, data issues or unclear requirements promptly.

• Create and execute test scenarios for complex promotions, including multi‑buy, mix and match, threshold offers, exclusions, priorities, conflicts and stacking rules.
• Validate that the correct promotional outcome is applied at EPOS.
• Test supplier‑funded promotional scenarios and retrospective funding processes where relevant to the R10 scope.
• Compare expected versus actual pricing, discount and transaction outcomes.
• Support investigation of issues related to incorrect promotion application, pricing discrepancies or supplier funding calculations.
• Work with Commercial, Trading, Finance, Pricing and Promotion SMEs to clarify expected behaviour where needed.

• Support the identification and preparation of test data, including products, prices, promotions, stores, tax zones, tenders, gift cards and supplier funding scenarios.
• Check that test environments are available and suitably configured for assigned test activity.
• Raise environment, configuration or data issues that may affect test execution.
• Support the Test Manager in identifying gaps in test data or environment readiness.

• Ensure defects are logged clearly and consistently, with sufficient evidence to support rapid resolution by development or configuration teams.
• Include clear reproduction steps, expected results, actual results and relevant screenshots or transaction evidence.
• Perform initial analysis of…