Product Tester

Working hours:

This role is available on a part-time, job-share or full-time basis.

Location:

Ideally Cardiff or Fareham, we’re flexible/Hybrid

Salary: £24,500 to £27,500 depending on experience plus excellent benefits

Closing date for applications: 13th August 2026

Do you have a passion for Digital Technology and delivering exceptional customer experiences?

Are you naturally curious, detail-oriented, and motivated to ensure systems and products work exactly as they should? Do you enjoy problem-solving and learning new skills in a fast-paced digital environment?

As a Five-Star rated eTrade insurer, we're committed to delivering outstanding digital experiences for our brokers and customers. To maintain our market-leading position, we're looking for talented individuals who share our commitment to quality, innovation, and continuous improvement.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

As part of our Retail Test Team within the wider Digital and Proposition function, you'll play a vital role in ensuring that changes to our systems are delivered to the highest quality standards.

The team is responsible for testing new functionality, enhancements, and system updates across our Retail platforms, helping to ensure a seamless experience for our broker partners, customers, and colleagues. Through thorough testing and analysis, you'll help identify issues before they reach production and contribute to the successful delivery of digital change.

Reporting to the Retail Test Manager, you'll work closely with colleagues across UKGI Pricing & Underwriting, Retail teams, Digital teams, and external partners to support the delivery of high-quality solutions.

• Support Test Leads in the planning, development, and delivery of testing activities.
• Analyse business requirements and specifications to create and maintain effective test scripts and test data.
• Execute manual and automated testing activities with accuracy and attention to detail.
• Investigate, record, and monitor defects through to resolution, ensuring issues are clearly documented and communicated.
• Validate that system changes meet business requirements, stakeholder expectations, and technical specifications.
• Create, maintain, and enhance test tools and test data to support efficient testing processes.
• Contribute to the ongoing improvement of testing standards, quality assurance processes, and team best practices.
• Build and maintain a strong understanding of our products, systems, and customer needs.

We're looking for someone who enjoys investigating problems, learning new technologies, and working collaboratively to deliver the best outcomes for customers and colleagues.

• Strong attention to detail and analytical thinking skills.
• Ability to work effectively under pressure and manage competing priorities to meet deadlines.
• A proactive approach to problem-solving and continuous improvement.
• Strong communication skills, with the confidence to ask questions and challenge where appropriate.
• Ability to learn quickly and adapt to changing priorities and ways of working.
• A genuine passion for quality and delivering excellent customer outcomes.
• Strong team-working skills and the ability to build effective relationships with a range of stakeholders.

• Experience analysing business requirements, specifications, or system changes.
• Experience of software, systems, or user acceptance testing.
• Knowledge of quality assurance processes and testing methodologies.
• Proficiency in Microsoft Excel, including data analysis, manipulation, and formula creation.

This is a fantastic opportunity to develop your career within Digital Technology, working on key initiatives that improve how we serve our customers and broker partners. You'll join a collaborative and supportive team…