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Quality Assurance Transformation Lead – Hybrid
Remote / Online - Candidates ideally in
Colwyn Bay, Conwy County, LL29, Wales, UK
Listed on 2026-09-03
Colwyn Bay, Conwy County, LL29, Wales, UK
Listing for:
LegalAndGeneral
Full Time, Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
Quality Assurance - QA/QC
AI Business & Operations -
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Legal & General (L&G) is seeking a Quality Assurance Manager to lead and modernise QA across Customer Operations. This newly created leadership role will shape QA processes, use data, and drive improved outcomes.
The role is hybrid, 35 hours per week, with 50% of your time based in Cardiff and 50% working from home, offering a pivotal opportunity to influence governance and customer experience. You will lead a QA team, partnering with senior stakeholders across operations, risk, compliance,
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