Regional Quality Manager

MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 32 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

Remote

Permanent

If you want to contribute to an inspiring long‑term purpose, to be part of a fast growing company on a high‑value market with significant build‑up opportunities, and to grow in an entrepreneurial and warm environment,
join us!

We are looking for a Regional Quality Manager in CAN. Your mission will be to:

Must Be Based In Ontario or British Columbia near Burnaby. This a Remote based position with expectations to travel onsite to lab locations.

The Regional Quality Manager supports the role of the Regional Director Quality Assurance NA and provides leadership, direction and support to the facilities within the regional organization in assuring constant improvement and maintenance/consistency in quality systems management, service processes, technology, and customer satisfaction.

Reporting to the Regional Director Quality Assurance for NA and working in conjunction with the other members of the Quality Team, the incumbent establishes policies and goals in the region related to the North American quality systems orientation. They also ensure implementation of North American standard operating procedures, best practices, laboratory operating systems and special projects, contributing with suggestions and feedback.

• Ensure implementation of the NA quality system across all facilities within their region;
• Where necessary attend audits by Key clients on relevant facilities;
• Ensure the quality standard/level within the regions meets both our company values/mission plus our client’s needs;
• Write/review North American SOP;
• Assist in the managing of Audit Schedules for facilities within their defined region
• Including developing audit schedule and communication with regulatory body
• Undertake quality system audits or other audits as directed;
• Manage membership/registration of regulatory bodies, e.g. FDA
• Have oversight of KQSI for their facilities;
• Have familiarity SCC and CFIA requirements
• Have oversight of PT and PCS data to ensure NC are closed out and all relevant data reported as per corporate guidelines;
• Provide support to facilities including assistance/guidance in customer complaints investigations and NC in general;
• Provide guidance on response to regulatory audits as required;
• Train staff on north American SOP and like as required;
• Initiate work stoppage if required;
• Participate in relevant business/scientific organizations;
• Communicate with all customers in open honest manner maintaining a polite/diplomatic strong appearance while maintaining full confidentiality at all times;
• Provide direction to the employees and activities of the Quality Assurance department;
• Identify, implement and monitor elements of quality systems to ensure consistency of practices.
• Develop, collect, analyze and report quality system metrics and work with leaders to provide Quality system improvement strategies for all services;
• Assist in establishing goals for quality performance throughout the organization that promote company objectives.
• Provide status updates on the progress of the quality systems.
• Manage the annual management review process;
• Provide direction to management to ensure that quality systems are performing as designed and interact with the North American community by sharing knowledge, proven practices…