Refurbishment Operations Lead

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Refurbishment Lead is responsible for managing the end-to-end execution and operational readiness of refurbishment programs across assigned products and regions. This role acts as the central program owner coordinating cross-functional teams to ensure refurb products can be launched, produced, transacted, and sold compliantly and efficiently.

• Lead refurbishment projects from initial assessment through implementation, launch, and steady-state operations.
• Partner with the appropriate Design, Business Groups and technical teams to validate all product documentation required to support refurb operations.
• Coordinate the development and approval of required compliance labels and product labeling.
• Define and validate packaging requirements for refurbished products.
• Coordinate with Business Groups, Design, Compliance, Engineering, Product, Supply Chain, Operations, Inventory Control, Finance, Commercial, and other internal teams as required.
• Coordinate material planning with refurbishment warehouses and operations teams.
• Coordinate refurbishment production plans with warehouse teams.
• Partner eCommerce teams to align refurbishment production with expected demand and product launch timelines.
• Responsible for the planning and coordination of warranty refurb production
• Monitor execution against the production plan and resolve operational issues that may impact output.
• Monitor sales and consumption trends to identify demand spikes, slow-moving inventory, or potential replenishment needs.
• Facilitate regular project reviews and communicate status, risks, decisions, and required actions to key stakeholders.
• Continuously identify opportunities to improve refurbishment processes, planning accuracy, scalability, and operational efficiency.
• On site Support for our 3PL responsible for Refurb as needed
• Support innovation projects leveraging our Refurb Infrastructure

• Experience in project or program management within supply chain, operations, manufacturing, reverse logistics, refurbishment, repair, or a related environment.
• Strong cross-functional stakeholder management skills and demonstrated ability to drive actions across teams without direct authority.
• Strong organizational and project management skills with the ability to manage multiple projects, products, and priorities simultaneously.
• Experience coordinating operational launches, production readiness, or product lifecycle activities.
• Ability to analyze inventory, demand, production, and operational data to support business decisions.
• Strong problem-solving skills and ability to identify risks, dependencies, and process gaps.
• Excellent written and verbal communication skills.
• Ability to work effectively in a global and highly cross-functional environment.
• Advanced proficiency in Excel and project management tools (Asana).
• Lean, Six Sigma, or continuous improvement experience is a plus.

This position offers an annual base salary typically between $ 78,200 and $ 101,200.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and…