Quality Assurance Specialist; Onsite/Remote
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-13
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
TTEC in Charlotte, NC is seeking a Quality Assurance Specialist to evaluate customer interactions, analyze data and ensure compliance with policies. You will work with the QA Manager and team to improve customer experiences and support training initiatives.
The role emphasizes auditing KPIs, cross-channel review, and calibration sessions, with opportunities for training development and potential remote work as business needs dictate.
We are seeking a motivated Quality Assurance Specialist (Onsite/Remote) to join TTEC in Charlotte, NC, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Quality Assurance Specialist (Onsite/Remote) role at TTEC, based in Charlotte, NC, United States.
We are looking to fill the Quality Assurance Specialist (Onsite/Remote) position at TTEC in Charlotte, NC, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).