Remote Quality Assurance Analyst; Call Monitoring
West Valley City, Salt Lake County, Utah, 84193, USA
Listed on 2026-10-20
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live and recorded communications with customers, ensuring compliance with quality and regulatory guidelines. This remote role supports loan servicing operations from home.
You will review calls, identify improvement opportunities, calibrate scoring methods, and prepare reports while maintaining high accuracy. Two years of related experience and a high school diploma are required; bilingual abilities are a
Our organisation is growing, and we are hiring a Remote Quality Assurance Analyst (Call Monitoring) in Salt Lake City, UT, United States.
This is a great role to take on the Remote Quality Assurance Analyst (Call Monitoring) role at Carrington.
As a Remote Quality Assurance Analyst (Call Monitoring), you will play an important part at Carrington in Salt Lake City, UT, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).