Head of Quality

Job No. BBUK
21541

Head of Quality - London

Highways

Risk Audit Quality

About the role
Are you an influential quality leader who can turn assurance into measurable operational improvement? Balfour Beatty Highways is looking for a Head of Quality to join our Production Hub and lead the quality agenda across our highways operations. This is a high-impact opportunity to shape how major projects are delivered, strengthen customer confidence and create a culture where quality sits at the heart of every decision.

With a flexible UK base and nationwide reach, this role offers variety, visibility and the chance to leave a lasting mark on the way we work.
What you'll be doing

Key Responsibilities:

Lead and develop the quality team responsible for assurance, control, compliance and performance across the Production Hub.

Embed Balfour Beatty’s quality assurance management system and ensure alignment with National Highways and wider customer requirements.

Create a right-first-time culture, reducing the Cost of Quality through robust processes, learning and continual improvement.

Partner with project leaders to resolve quality challenges, investigate root causes and deliver effective corrective and preventative actions.

Lead audits, inspections, test planning and assurance activity, ensuring that quality records provide clear evidence of compliant delivery.

Drive Digital Progressive Assurance and automated reporting to improve visibility, insight and decision-making.

Set, monitor and report quality KPIs, providing clear assurance to senior leaders and customers.

Strengthen capability through coaching, mentoring and training, while building a collaborative and high-performing quality community.

Demonstrate how improved quality contributes to lower carbon, reduced waste and more efficient project delivery.
Who we're looking for
Skills and Experience required:

Degree-qualified in an engineering discipline, or able to demonstrate equivalent experience.

Significant experience implementing QA/QC programmes on engineering or construction projects.

A strong understanding of quality management, audit, assurance, inspection and test planning.

Proven experience leading, coaching and developing teams, with the confidence to set clear expectations and manage performance.

A collaborative leadership style and the ability to influence senior stakeholders, customers, project teams and supply chain partners.

Strong analytical and problem-solving skills, with the judgement to make balanced decisions in complex environments.

Experience using lean improvement techniques, performance data and visual management to drive better outcomes.

Excellent written and verbal communication skills, with the ability to turn complex information into clear action.

A commitment to safety, integrity, inclusion and continuous improvement.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.

- 25 days paid annual leave (pro rata)- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us
Balfour…