Remote Quality Assurance & AI Optimization Analyst
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-26
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Quality Assurance - QA/QC
AI Business & Operations
Polywood is hiring a Quality Assurance & AI Optimization Analyst for Customer Experience to ensure high-quality interactions across people and AI. You will evaluate conversations, monitor AI tools, and define quality standards.
Reporting to Head of Customer Experience, this remote role offers flexibility with on-site training in Syracuse, IN and quarterly travel; strong analytical mindset and Zendesk familiarity required.
Consider building your career as a Remote Quality Assurance & AI Optimization Analyst at Polywood.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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