Remote Program & Quality Analyst
Indianapolis, Marion County, Indiana, 46262, USA
Listed on 2026-10-26
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Quality Assurance - QA/QC
Data Analyst
Working Solutions is seeking a detail-oriented quality and data analyst to monitor agent performance, analyze KPIs, and drive process improvements across our programs. The role emphasizes turning data into actionable insights that uplift client outcomes while maintaining compliance with performance guidelines.
The ideal candidate has strong data analysis skills, experience in contact center operations, and the ability to communicate trends visually and verbally.
Step into the Remote Program Performance & Quality Analyst role at Working Solutions in IN, United States and grow with us.
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This posting is for the Remote Program Performance & Quality Analyst role at Working Solutions, based in IN, United States.
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