Quality Assurance Specialist, Member Intake; Remote
Broken Arrow, Tulsa County, Oklahoma, 74011, USA
Listed on 2026-10-27
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Legal Shield is seeking a Quality Specialist for the Member Intake team to drive QA excellence across live calls, audits, and coaching. You will partner with the Training and Quality Manager to onboard new hires and uplift agent proficiency, confidence, and consistency of the member experience nationwide.
This hands-on role covers call audits against the QA scorecard, providing objective feedback, and surfacing trends to leadership.
We are looking to fill the Quality Assurance Specialist, Member Intake (Remote) position at Pre-Paid Legal Services, Inc. in Ada, OK, United States.
Join us at Pre-Paid Legal Services, Inc. as our next Quality Assurance Specialist, Member Intake (Remote) in Ada, OK, United States.
We are currently recruiting a Quality Assurance Specialist, Member Intake (Remote) for our team in Ada, OK, United States.
This is a great role to take on the Quality Assurance Specialist, Member Intake (Remote) role at Pre-Paid Legal Services, Inc.
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