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Remote Program & Quality Analyst

Remote / Online - Candidates ideally in
Asheville, Buncombe County, North Carolina, 28801, USA
Listing for: Working Solutions
Full Time, Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote Program Performance & Quality Analyst

Working Solutions is seeking a detail-oriented professional to monitor agent performance and ensure adherence to quality guidelines. The role emphasizes data analysis, KPI tracking, and continuous process improvement in a fully remote setting.

The ideal candidate has 5+ years in contact center operations or analytics, and can translate trends into actionable recommendations while communicating insights clearly to stakeholders.

The following role is for a Remote Program Performance & Quality Analyst with Working Solutions.

We would love to welcome a new Remote Program Performance & Quality Analyst to our organisation in NC, United States.

For the Remote Program Performance & Quality Analyst position at Working Solutions, we are reviewing applications now.

Step into the Remote Program Performance & Quality Analyst role at Working Solutions in NC, United States and grow with us.

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