Remote Quality Assurance Specialist
Cedar Rapids, Linn County, Iowa, 52401, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from Nex Rep's independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing feedback to improve quality scores. The role involves participating in calibration sessions and communicating findings to
We would love to welcome a new Remote Quality Assurance Specialist to our group in Iowa City, IA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Quality Assurance Specialist role in the description above.
We appreciate your interest in this position.
Join Nex Rep LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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