Remote Customer Experience Quality Analyst
Anchorage, Anchorage Borough, Alaska, 99501, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Data Analyst
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors, identifying trends and collaborating with certification and operations teams to ensure client standards are met.
Responsibilities include real-time and post-call monitoring, providing detailed feedback, calibration participation, and reporting on customer satisfaction data to drive quality improvements.
We are seeking a motivated Remote Customer Experience Quality Analyst to join Nex Rep LLC in Hydaburg, AK, United States.
Are you ready to take on the Remote Customer Experience Quality Analyst role at Nex Rep LLC?
We would love to welcome a new Remote Customer Experience Quality Analyst to our organisation in Hydaburg, AK, United States.
For the Remote Customer Experience Quality Analyst position at Nex Rep LLC, we are reviewing applications now.
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