Remote Quality Assurance Analyst - Customer Interactions
Kuna, Ada County, Idaho, 83634, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from its independent marketplace contractors, identifying trends and ensuring client standards are met.
You will monitor interactions, provide scoring feedback, participate in calibration sessions with clients, and share actionable recommendations to improve client quality scores. Remote-friendly role with potential travel for meetings.
This Full Time opening is for the Remote Quality Assurance Analyst - Customer Interactions role at Nex Rep LLC.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Idaho Falls, , United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 64.000.
We aim to respond to suitable candidates as soon as possible.
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