Quality Assurance Analyst – Client Calibration
Scottsbluff, Scotts Bluff County, Nebraska, 69361, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social posts, and SMS interactions from our independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
You will assess agent interactions, monitor workflow, review satisfaction data, and provide actionable feedback to improve quality scores and client outcomes. The role may involve travel for meetings and some remote work.
This is an excellent opportunity to take on the Quality Assurance Analyst – Client Calibration role at Nex Rep LLC.
The Quality Assurance Analyst – Client Calibration role at Nex Rep LLC is now open for applications in Lincoln, NE, United States.
Join us at Nex Rep LLC as our next Quality Assurance Analyst – Client Calibration in Lincoln, NE, United States.
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