Remote Medical Quality & Compliance Manager

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Remote, US

22 days ago Requisition

POSITION INFORMATION: BASIC DETAILS

Travel Requirement:
Yes – up to 75%

Teleworking:
Yes

Full-Time/Part-Time:
Full time

FLSA Status:
Salary / Exempt

* Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Job Summary:
The Medical Quality Control Manager is responsible for the development, implementation, coordination, monitoring, and evaluation of healthcare quality management, performance improvement, compliance, and clinical auditing programs supporting Garda World Federal Services' (GWFS) detention healthcare operations nationwide. Reporting directly to the Senior Manager, Medical Operations, the Medical Quality Control Manager provides headquarters-level oversight of quality assurance, accreditation readiness, corrective action management, risk mitigation, and regulatory compliance activities across all detention healthcare programs.

The incumbent collaborates with Corporate Leadership, Facility Leadership and government stakeholders to ensure healthcare services are delivered in accordance with contractual requirements, National Detention Standards (NDS), Performance-Based National Detention Standards (PBNDS), accreditation standards, applicable federal regulations, evidence-based practices, and organizational policies. This position serves as a key member of the corporate medical operations team and promotes a culture of quality, compliance, patient safety, and continuous improvement across all supported facilities.

Duties/Responsibilities:

• Develop, implement, and oversee enterprise-wide healthcare quality assurance and performance improvement programs.
• Monitor compliance with National Detention Standards (NDS), Performance-Based National Detention Standards (PBNDS), healthcare regulations, accreditation standards, and contractual requirements.
• Conduct routine audits, assessments, chart reviews, site evaluations, and compliance monitoring activities across healthcare programs.
• Analyze healthcare performance indicators, clinical outcomes, incident reports, grievances, mortality reviews, and quality metrics to identify trends and opportunities for improvement.
• Develop and monitor corrective action plans resulting from audits, inspections, quality reviews, accreditation surveys, and government findings.
• Coordinate enterprise-wide quality improvement initiatives focused on patient safety, compliance, clinical outcomes, and operational performance.
• Monitor facility compliance with healthcare documentation requirements, clinical protocols, utilization management activities, and standards of care.
• Review healthcare records, reports, and quality data for accuracy, completeness, and compliance.
• Support preparation for government inspections, accreditation surveys, audits, and contract compliance reviews.
• Lead and coordinate medical department preparation and ongoing readiness for American Correctional Association (ACA) accreditation and reaccreditation across multiple detention healthcare sites, including gap assessments, mock surveys, evidence collection, and remediation tracking.
• Partner with each Health Services Administrator (HSA) to evaluate compliance with applicable ACA healthcare standards, address identified deficiencies, maintain required documentation, and sustain accreditation readiness.
• Collaborate with facility and corporate leadership to address quality concerns, risk factors, and performance deficiencies.
• Track, trend, and report quality,…