Remote Quality Assurance & Training Specialist
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Astro Lokal is seeking a Quality Associate to uphold and improve service quality across customer-facing operations. You will audit calls, chats, and video sessions, identify gaps, and partner with Operations to drive improvements in customer experience.
This role requires 3+ years in QA, training, or CX, fluency in English and Telugu, and strong coaching skills. You will develop materials, deliver trainings, and maintain scorecards and performance reports in a remote work setup.
As a Remote Quality Assurance & Training Specialist, you will play an important part at Lokal App in United States.
The Remote Quality Assurance & Training Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote Quality Assurance & Training Specialist in United States within Management & Operations, Sales.
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