Remote Quality Assurance Specialist
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep's independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-hoc monitoring of agent interactions, reviewing customer satisfaction, and providing actionable feedback to improve quality scores and calibrations for client success.
Consider building your career as a Remote Quality Assurance Specialist at Nex Rep LLC.
We are currently recruiting a Remote Quality Assurance Specialist for our team in Tallahassee, FL, United States.
This is a genuine position to take on the Remote Quality Assurance Specialist role at Nex Rep LLC.
As a Remote Quality Assurance Specialist, you will play an important part at Nex Rep LLC in Tallahassee, FL, United States.
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