Remote QA Specialist: Customer Interaction Quality
Hampton, Virginia, 23630, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS interactions from Nex Rep’s independent marketplace contractors. The role focuses on identifying trends and collaborating with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-hoc monitoring, providing feedback, and calibrating scores with clients. The position supports remote operations with travel reimbursement as needed.
We are looking to fill the Remote QA Specialist:
Customer Interaction Quality position at Nex Rep LLC in Yorktown, VA, United States.
This role, Remote QA Specialist:
Customer Interaction Quality at Nex Rep LLC, could be your next career step.
Are you ready to take on the Remote QA Specialist:
Customer Interaction Quality role at Nex Rep LLC?
We would love to welcome a new Remote QA Specialist:
Customer Interaction Quality to our group in Yorktown, VA, United States.
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