Quality Analyst – Customer Interactions; Remote
Topeka, Shawnee County, Kansas, 66601, USA
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to review calls, emails, social media posts, and SMS from Nex Rep’s independent marketplace contractors, identify trends, and work with certification and operations teams to meet client standards.
You will monitor interactions real-time or retrospectively, review customer satisfaction data, and provide actionable feedback to improve quality scores and agent performance. Remote roles across multiple states are available.
Join us at Nex Rep LLC as our next Quality Analyst – Customer Interactions (Remote) in KS, United States.
We invite applications for the Quality Analyst – Customer Interactions (Remote) position located in KS, United States.
The following opportunity is for a Quality Analyst – Customer Interactions (Remote) with Nex Rep LLC.
Our team is growing, and we are hiring a Quality Analyst – Customer Interactions (Remote) in KS, United States.
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