Remote Quality Assurance Specialist – Customer Interactions
Hammond, Lake County, Indiana, 46320, USA
Listed on 2026-10-31
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Quality Assurance - QA/QC
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS from Nex Rep’s independent contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
You will assess agent interactions, monitor workflows, review customer satisfaction, and provide actionable feedback. Collaboration with teams and timely communication are essential in this remote role.
We are seeking a motivated Remote Quality Assurance Specialist – Customer Interactions to join Nex Rep LLC in IN, United States.
Learn more about the Remote Quality Assurance Specialist – Customer Interactions role in the description above.
We appreciate your interest in this position.
Join Nex Rep LLC and contribute to our ongoing work.
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