Remote Call Center QA Analyst – Healthcare Quality
Riverside, Riverside County, California, 92501, USA
Listed on 2026-10-31
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Quality Assurance - QA/QC
IT QA Tester / Automation
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service
Our team is growing, and we are hiring a Remote Call Center QA Analyst – Healthcare Quality in West Sacramento, CA, United States.
We would love to welcome a new Remote Call Center QA Analyst – Healthcare Quality to our organisation in West Sacramento, CA, United States.
For the Remote Call Center QA Analyst – Healthcare Quality position at Gainwell Technologies, we are reviewing applications now.
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