Remote Quality Assurance Specialist - Client Standards
Prattville, Autauga County, Alabama, 36066, USA
Listed on 2026-10-31
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Quality Assurance - QA/QC
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from independent contractors, identify trends, and collaborate with certification and operations teams to meet client standards. You will monitor interactions in real time or post hoc, review customer satisfaction, and provide actionable recommendations to improve quality scores and procedures.
Strong Excel and Office 365 skills, attention to detail, and independent work capability are
Are you ready to take on the Remote Quality Assurance Specialist - Client Standards role at Nex Rep LLC?
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in AL, United States.
This opportunity is part of our work in Management & Operations, Sales.
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