Customer Interaction Quality Analyst
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-11-01
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. The role collaborates with certification and operations teams to ensure client standards are met.
The position involves real-time and post-hoc monitoring, feedback delivery, trend analysis, and preparation for calibration sessions with clients. Remote work options may apply depending on client needs.
This role, Customer Interaction Quality Analyst at Nex Rep LLC, could be your next career step.
As a Customer Interaction Quality Analyst, you will play an important part at Nex Rep LLC in Arkansas City, KS, United States.
We invite applications for the Customer Interaction Quality Analyst position located in Arkansas City, KS, United States.
The following opening is for a Customer Interaction Quality Analyst with Nex Rep LLC.
Our group is growing, and we are hiring a Customer Interaction Quality Analyst in Arkansas City, KS, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).