Quality Assurance & Feedback Specialist
Augusta, Richmond County, Georgia, 30917, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from Nex Rep’s independent marketplace contractors, ensuring they meet client standards.
Responsibilities include monitoring, reviewing customer satisfaction, and providing feedback for calibration sessions with clients to improve quality scores and identify trends across Nex Rep’s client base. Remote work options may be available.
We invite applications for the Quality Assurance & Feedback Specialist position located in GA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in GA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 22.000 - 33.000.
This role offers the option to work remotely.
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