Quality Assurance Analyst - Customer Interactions; Remote
Conway, Faulkner County, Arkansas, 72032, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure contractor work meets client standards.
Responsibilities include monitoring, trend reviews, calibration participation, and providing actionable feedback to improve client satisfaction and quality scores. Remote, daytime/evening hours with occasional travel as needed.
Are you ready to take on the Quality Assurance Analyst
- Customer Interactions (Remote) role at Nex Rep LLC?
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quality Assurance Analyst
- Customer Interactions (Remote) role in the description above.
We appreciate your interest in this position.
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