Remote Quality Assurance Analyst
Appleton, Outagamie County, Wisconsin, 54911, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep's independent marketplace contractors, identifying trends and working with the certification and operations teams to ensure client standards are met.
You will assess agent interaction quality, monitor real-time or post-hoc workflows, review customer satisfaction data, and provide recommendations to the client quality scorecard.
Join us at Nex Rep LLC as our next Remote Quality Assurance Analyst in Madison, WI, United States.
We are currently recruiting a Remote Quality Assurance Analyst for our team in Madison, WI, United States.
This is an excellent opening to take on the Remote Quality Assurance Analyst role at Nex Rep LLC.
As a Remote Quality Assurance Analyst, you will play an important part at Nex Rep LLC in Madison, WI, United States.
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