Remote QA Specialist: Customer Interaction Quality
Roanoke, Roanoke County, Virginia, 24019, USA
Listed on 2026-11-01
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS interactions from Nex Rep’s independent marketplace contractors. The role focuses on identifying trends and collaborating with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-hoc monitoring, providing feedback, and calibrating scores with clients. The position supports remote operations with travel reimbursement as needed.
The Remote QA Specialist:
Customer Interaction Quality position in the Management & Operations field is open for applications.
We are currently recruiting a Remote QA Specialist:
Customer Interaction Quality for our team in Yorktown, VA, United States.
This is a genuine opportunity to take on the Remote QA Specialist:
Customer Interaction Quality role at Nex Rep LLC.
As a Remote QA Specialist:
Customer Interaction Quality, you will play an important part at Nex Rep LLC in Yorktown, VA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).