Remote Quality Analyst - Call Center & Claims Coaching
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Sagility is seeking a Quality Analyst to remotely monitor customer service quality for inbound calls, ensuring accurate CRS coding and thorough documentation. The role emphasizes coaching CSRs based on call quality and delivering reliable feedback.
The candidate should have 1–2 years in a call center, experience with claims processes, and strong communication and typing skills. This is a remote, Work@Home USA position with standard QA responsibilities.
This posting is for the Remote Quality Analyst
- Call Center & Claims Coaching role at Sagility, based in United States.
We invite applications for the Remote Quality Analyst
- Call Center & Claims Coaching position located in United States.
The following opening is for a Remote Quality Analyst
- Call Center & Claims Coaching with Sagility.
Our group is growing, and we are hiring a Remote Quality Analyst
- Call Center & Claims Coaching in United States.
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