Remote Quality Assurance & Feedback Specialist
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
The Nex Rep LLC quality specialist analyzes calls, emails, social media posts, and SMS contacts from Nex Rep’s independent marketplace contractors, identifying trends and working with certification and operations teams to ensure client standards are met. Responsibilities include real-time or after-action monitoring, reviewing customer satisfaction, and providing detailed scoring feedback.
The role supports calibration sessions and ongoing feedback loops with the client and internal teams, with
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The Remote Quality Assurance & Feedback Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote Quality Assurance & Feedback Specialist in Maryland City, MD, United States within Management & Operations, Sales.
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