Remote Quality Assurance Analyst - Customer Interactions
Lewiston, Nez Perce County, Idaho, 83501, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from its independent marketplace contractors, identifying trends and ensuring client standards are met.
You will monitor interactions, provide scoring feedback, participate in calibration sessions with clients, and share actionable recommendations to improve client quality scores. Remote-friendly role with potential travel for meetings.
This position is for the Remote Quality Assurance Analyst - Customer Interactions role at Nex Rep LLC.
The position is based in Idaho Falls, , United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 64.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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