Quality Assurance Specialist - Client Standards; Remote
Saint Paul, Ramsey County, Minnesota, 55101, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
The Nex Rep LLC quality specialist analyzes calls, emails, social media posts and SMS contacts to identify trends and ensure contractor work meets client standards. This non-exempt role supports certification and operations teams and collaborates with clients to uphold service quality.
Responsibilities include monitoring interactions, reviewing satisfaction data, providing detailed scoring, and leading calibration sessions with clients, while delivering actionable feedback to contractors and
We invite applications for the Quality Assurance Specialist - Client Standards (Remote) position located in Minneota, MN, United States.
The position is based in Minneota, MN, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 25.000 - 36.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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