Quality Analyst – Customer Interactions; Remote
Manhattan, Riley County, Kansas, 66502, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to review calls, emails, social media posts, and SMS from Nex Rep’s independent marketplace contractors, identify trends, and work with certification and operations teams to meet client standards.
You will monitor interactions real-time or retrospectively, review customer satisfaction data, and provide actionable feedback to improve quality scores and agent performance. Remote roles across multiple states are available.
Step into the Quality Analyst – Customer Interactions (Remote) role at Nex Rep LLC in KS, United States and grow with us.
We have an opening for a Quality Analyst – Customer Interactions (Remote) in KS, United States within Management & Operations, IT & Technology.
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