Quality Analyst – Customer Interactions; Remote
Topeka, Shawnee County, Kansas, 66601, USA
Listed on 2026-11-01
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to review calls, emails, social media posts, and SMS from Nex Rep’s independent marketplace contractors, identify trends, and work with certification and operations teams to meet client standards.
You will monitor interactions real-time or retrospectively, review customer satisfaction data, and provide actionable feedback to improve quality scores and agent performance. Remote roles across multiple states are available.
Step into the Quality Analyst – Customer Interactions (Remote) role at Nex Rep LLC in KS, United States and grow with us.
We have an opening for a Quality Analyst – Customer Interactions (Remote) in KS, United States within Management & Operations, IT & Technology.
This role, Quality Analyst – Customer Interactions (Remote) at Nex Rep LLC, could be your next move.
Are you ready to take on the Quality Analyst – Customer Interactions (Remote) role at Nex Rep LLC?
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).