Remote Quality Assurance Technician
Austin, Travis County, Texas, 78716, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep's independent marketplace contractors, identify trends, and coordinate with certification and operations teams to ensure client standards are met.
Responsibilities include assessing agent interactions, real-time or post-event monitoring, reviewing customer satisfaction data, and providing feedback to improve quality scores; you will participate in calibration sessions with clients.
Join us at Nex Rep LLC as our next Remote Quality Assurance Technician in Austin, TX, United States.
The Remote Quality Assurance Technician position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Remote Quality Assurance Technician in Austin, TX, United States within Management & Operations, IT & Technology.
This role, Remote Quality Assurance Technician at Nex Rep LLC, could be your next move.
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