Quality & Customer Experience Analyst
Reading, Berks County, Pennsylvania, 19601, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Data Analyst, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from its independent marketplace contractors, identifying trends and ensuring client standards are met.
Responsibilities include monitoring, reviewing satisfaction, calibrating with clients, and providing actionable feedback to certification and operations teams, with remote work optional across multiple states.
We invite applications for the Quality & Customer Experience Analyst position located in PA, United States.
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We would love to welcome a new Quality & Customer Experience Analyst to our organisation in PA, United States.
For the Quality & Customer Experience Analyst position at Nex Rep LLC, we are reviewing applications now.
Step into the Quality & Customer Experience Analyst role at Nex Rep LLC in PA, United States and grow with us.
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